
Mariya Khan
Instructional Designer & Educator

HVAC Instructional Handout
To view the three designs created for review, click on the icon to the right.
Objectives Met -
Objective #1: Apply foundational knowledge and skills to the collaborative design
and use of content, pedagogy and instructional technologies.
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Objective #2: Create conditions for learning by applying theories (eg. learning
theories, curriculum theory and communications theories) to authentic scenarios
involving diverse populations.
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Objective #3: Use modern technologies, and techniques (eg. collaborative teamwork and rapid prototyping) to design and develop learning materials, media and environments that promote near and far transfer of content knowledge.
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Objective #8: Analyze, develop and evaluate professional development programs and initiatives that advance the technological, pedagogical and content knowledge of learners.
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Description -
This project was specifically designed to create an Instructional Handout to assist learners through the steps of any learning process using appropriate visual literacy skills. This means that the designer must have knowledge of appropriate use of fonts, spacing, white space, image placement, document flow, and effective visual design strategies. While creating these documents, the designer must be able to visually communicate the steps of the process using a limited amount of words (Objective 1 & 2). This will not only make the poster more comprehensive to the learner, but it will also allow the designer to include only necessary information to ensure clarity of steps (Objective 3).
In understanding the need for these visual design skills, I sought out a company that desired additional assistance with not only branding their company, but also increasing the efficiency of their business with the use of visual design skills. I first created instructional posters that were specifically designed for the Active Aire Heating & Air Conditioning Company in order to distribute informational posters, flyers, and/or magnets in order to troubleshoot their HVAC systems (Objective 2). The goal of this was to increase awareness of troubleshooting steps to follow prior to seeking additional assistance. As a result, customers felt more comfortable seeking out assistance from Active Aire employees. Company employees were also not only called when necessary, but they were also able to consider troubleshooting steps while consulting with customers. This allows the company employees to make efficient use of their company time, while developing and growing professionally by proactively assisting customers (Objective 8).